Subscription Top-Up Conditions and Process

Check eligibility, required information, security notes, and order handling before topping up with your own account.

Subscription top-up activates the selected membership for your existing third-party platform account; no new account is delivered. Whether a product is available for sale, and which platforms and tiers are supported, is subject to what the store currently displays. This document does not indicate that all platforms or specifications are open.

Check Account Conditions First

Review the region, account type, current subscription status, outstanding balance, refund history, and renewal restrictions required by the selected product. Conditions may differ by channel; we do not uniformly require all accounts to be Free, nor do we uniformly guarantee that stacking, upgrading, or extending an existing subscription is possible.

If you have an existing subscription, outstanding balance, platform restrictions, or are unsure about account eligibility, contact support first. Do not repeatedly place orders to test, and do not substitute another merchant’s operating instructions for the product notes on this site.

Order Process

Select the specific specification and confirm the price, duration, applicable account, and activation method.
Fill in the information required by that specification in the checkout form on this site, such as the account identifier or Organization ID; fields vary by product.
Verify the target account and information, read the risk notice, and submit the order.
Check processing progress in My Orders. Update information only when the original order indicates it can be corrected; do not repurchase.
After the order shows completion, log in to the third-party platform to check the membership tier and validity period; if it still shows as not updated, refresh or log in again and re-check, and contact support if it remains inconsistent.

Information Security

Some specifications may require login session information such as Session JSON. This type of information may allow access to your account and is as sensitive as a password. Submit it only through the dedicated form for the corresponding order on this site; do not send it to online chat, email, public screenshots, or third-party account lookup websites. Submit only after understanding the scope of authorization and accepting the product requirements; if you cannot accept them, do not purchase that specification.

Do not send passwords, verification codes, API keys, or complete login sessions in ordinary customer service messages. After processing is complete, check and manage login devices and sessions using the methods provided by the third-party platform.

Processing, Failure, and Refunds

Processing begins after payment; once in the processing stage, it cannot be directly canceled. A timeout or failure notice does not mean a refund, nor does it necessarily mean activation did not occur. Keep the original order, wait for the status to update or contact support to verify, and avoid duplicate charges or duplicate activation. Refund results and destinations are subject to the order and wallet records on this site; we do not promise that refunds will always be returned via the original payment method.

After a finished account is normally delivered or a top-up succeeds, if the account is banned by the third-party platform, no refund is issued due to the ban. We can assist with appeals, but do not promise an unban result. Failure to deliver as agreed, unsuccessful top-up, or situations where this site should bear responsibility under law are handled according to the corresponding after-sales rules.

Transaction and After-Sales Rules · Order Issue Troubleshooting