Frequently asked questions
For other questions, email [email protected].
Pricing and billing
Input and output use Anthropic list prices multiplied by the model discount, as low as 19% of list price. Cache reads and writes use list prices without a discount. See pricing for each model and the pricing guide for the calculation.
Claude API uses a pool of official subscription accounts. Input and output receive the model discount; cache uses list prices.
Cache reads and writes use Anthropic list prices without a discount and are itemized in usage logs. Input and output receive the model discount.
Claude Code adds no extra content. Other clients (SDKs, curl and third-party tools) include a system prompt on each request, billed as input tokens: about 350 for Sonnet 4.6 and 500 for the 5.x series.
Models and setup
Claude, GPT, MiMo and image models are supported. Model IDs, supported APIs and prices are in the pricing page and console catalog.
The docs cover Claude Code, Cursor and Anthropic Python and Node.js SDKs. Other tools must support a custom base URL.
No. Use an API key created in your 1Zhe AI console.
Console usage logs list the model, token usage, list price and discounted price for every call.
There are currently no rate limits.
Payments and refunds
WeChat Pay, Alipay, Stripe cards and USDT. Principal is credited in USD; processing fees are separate and non-refundable.
Check the wallet checkout for amount limits.
Within 7 days of top-up, unused principal can be refunded to the original payment method. Consumed credit and processing fees are non-refundable.
WeChat Pay and Alipay invoices cost an additional 6% of the payment. Stripe provides an invoice. USDT payments do not include an invoice.
GPT and image APIs
Yes. OpenAI / GPT and image models are available. Check the console model catalog for models, APIs and prices.
Check the model catalog for the model's billing method and price, then verify usage and charges in the usage log.
AI accounts and subscriptions
After an account is properly delivered or a top-up is successfully completed, we do not refund the order on the basis of a third-party platform account ban. We can assist with appeals but cannot guarantee reinstatement. Non-delivery, unsuccessful activation and matters for which we are legally responsible are handled under the applicable after-sales policy.
Subscription top-ups are not available for purchase yet. Planned platforms, options and steps are for reference; prices, stock and delivery follow the published products.
