---
title: "Gift Card Redemption Notice"
description: "Check region, validity period, eligible accounts, and card delivery rules before purchase and redemption."
headingIds: {"Confirm Before Purchase":"section-1","How to Use After Receiving":"section-2","Cancellation and After-Sales":"section-3"}
---

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Documentation maintained by [1ZheAI](https://1zheai.com/en/editorial/#publisher). [Sources and corrections](https://1zheai.com/en/editorial/).

Found an error? [Contact support](mailto:support@1zheai.com) with the page address and a description. Do not send API keys or account credentials.

</aside>
Gift cards are delivered as a redemption code or redemption link; subscription top-ups may instead be activated directly through the order process. These are two different delivery methods — not all top-ups should be understood as receiving a card code and then redeeming it on an external site.

## Confirm Before Purchase

Check the platform, region, currency or face value, subscription tier, validity period, and eligible account conditions indicated on the product. Whether existing subscriptions, mobile subscriptions, stacked redemptions, or gifting are supported must be reviewed item by item in the product description; do not treat other merchants' validity periods or redemption conditions as commitments from this site.

When the store has no purchasable gift cards available, this means purchases are currently not open. When platform rules or supply status change, the actual product display shall prevail.

## How to Use After Receiving

1. Check the delivered content in [My Orders ](https://1zheai.com/store-orders?lng=en); do not publicly share the redemption code or screenshots containing it.
2. Confirm you are logged into the correct target account, then go to the designated redemption entry point according to the product description; beware of unfamiliar websites requesting additional transfers or passwords.
3. Re-check the region and account status before redeeming, and verify the actual credited benefits after redemption.
4. If you encounter an already-used code, an invalid code, a region mismatch, or benefits not credited, keep the order number, error content, and redacted screenshots and contact support; do not repurchase to troubleshoot.

## Cancellation and After-Sales

Orders that have not yet begun processing may be cancelled via the entry point provided with the order; direct refunds are not supported after a redemption code has been delivered. For issues, contact support for verification. Cases of non-delivery as agreed, invalid delivery, or situations where this site is legally responsible will be handled according to applicable after-sales rules. Gift card bans, redemption restrictions, and refund conditions are governed by the specific notice for that product; API balance refund rules do not apply.

[Transaction and After-Sales Rules ](/en/docs/store-rules/) · [Order Issue Troubleshooting ](/en/docs/store-orders/)